Support
Questions, problems, or something to report? We’re glad to help.
Email us
Write to us about anything: the app, the website, your church’s page, or your information.
support@dappit.orgIf something isn’t working, tell us what you did, what happened, and your app version (Settings → About).
Common questions
Can I read without a connection?
Yes. Open Settings → Offline and download the Bible (about 10 MB). Reading, Strong’s and the memory verse then work without a connection. On a phone you can also add the site to your home screen.
Your church’s songs, bulletins and links show what was last seen while you’re offline.
How do I listen offline?
Open Settings → Offline → Voice recordings, and download the books you want, or all of them. They play without a connection. Remove them there to free up space.
Where are my notes and saved passages? How do I back them up?
They’re kept on this device only: there’s no account. Nobody else, us included, can see them.
To keep a copy, or move them to another device, open the Saved page or the Notes page and choose Export. Import the file on the other device, on the website or in the app. Clearing this site’s data in your browser deletes them, so export first.
How do I sign in to manage my church?
Tap Church (at the bottom of the screen, or at the top on a wide screen), then “Manage your church” at the bottom of the sheet, whether or not you’ve joined a church. Or open bible.dappit.org/manage. Enter your email address and we’ll email you a 6-digit code: there’s no password. The first time, this creates your church admin account.
No code? Check your spam folder, wait a minute, then ask for a new one. Codes stop working after a few minutes.
Before you change anything, you agree to the church content rules.
How do I delete my church admin account?
In Church admin, choose “Signed in as …” → Delete account, in the app or on the website. We email you a code to confirm. Before anything is deleted, you see what happens to each of your churches.
How do I report a church?
Open the church, then tap Report at the bottom of its page. Choose a reason, add details if you like, and send it. Our reviewers look at every report, and take down a church that breaks the church content rules. The church isn’t told who reported it.
To stop seeing a church’s songs, bulletins and links, leave it: Leave church is next to Report. Something urgent? Email us as well.
What do you know about me?
If you only read and listen: nothing that tells us who you are. There are no ads, advertising tags or trackers. The website counts visits with Cloudflare Web Analytics.